Toledo Humane Society’s ReTail Store to maneuver, develop


July 26 – The Toledo Humane Society retail store will soon be more than double the size after moving to a new location.

The thrift store, which opened in October 2013 to support the nonprofit, occupies a 5,000-square-foot space on Byrne Road near Heatherdowns Boulevard, which has become increasingly narrow.

“We have seen significant growth in the past two years,” said Stephen Heaven, president and chief executive officer of the Humane Society. “This is what really makes us move. We are at the limit of what we can reasonably expect from this business.”

In 2019, the shop generated sales of around $ 196,000. Even after the business closed for seven weeks due to the coronavirus pandemic, the business still made more than $ 192,000 last year.

Store manager Kelly McConnaugy said the company had been looking for a new location for about two years.

“We thought about expanding here, but it just wasn’t feasible,” she said. “We really like this part of town and Reynolds Road is the ‘Resale Road’ with lots of thrift stores that people love to explore.”

The ReTail Shop will move to an outbuilding in front of the At Home Store on the 2300 block of South Reynolds, which used to be a Catherine’s clothing store and FedEx office. The four separate units of the 12,000 square meter building will be combined to form the new ReTail Shop.

Ms. McConnaugy said the new space will be more visible and have better parking and general public access.

“It’s just a little closer to the shelter, too,” she said.

The store previously stopped selling clothing due to space constraints, and humane society saw a noticeable drop in sales with this change, Ms. McConnaugy said. Around half of the new sales area at the Reynolds site will be dedicated to clothing.

“It is really important to us that it is very organized and looks very nice,” she said.

The story goes on

It is planned to complete the work on the donation center in the new facility and to move the receiving department there at least a few weeks in advance in order to build up stocks for the larger area. Employees will sell as much inventory as possible in the current location before the new store opens, and what is left will be transported to the new location.

Specific schedules for the opening of the Reynolds site have not yet been set.

“The biggest thing is to get the construction ready,” said Ms. McConnaugy. “This is currently our biggest attack.”

At this point, Mr Heaven said that humane society expects the new store to open in September. The organization may also need to hire a few more staff because the premises are larger and operating hours could be extended.

“The overhead will go up, but what we put together will cover it,” said Mr. Heaven.

Ms. McConnaugy said the larger store also needs more volunteers to process donations and do other chores.

For more information, visit, call 419-214-0151 or visit the store’s Facebook page, THS ReTail Shop.